Synapse is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Synapse may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2014.
What we collectWe may collect the following information:
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.
• We may provide your information to our third party partners for marketing or promotional purposes.
• We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal , if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us by emailing email@example.com or writing to us at.
Synapse UK Limited
26 York Street
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Our cookies help us:• Make our website work as you'd expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Allow you to share pages with social networks like Facebook
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions
You can learn more about all the cookies we use below.
• Remembering if you have accepted our terms and conditions There is no way to prevent these cookies being set other than to not use our site.
Anonymous Visitor Statistics Cookies
We use Google Analytics cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These Analytics programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
Turning Cookies OffHow to enable and disable cookies using your browser
• Click the wrench icon on the browser toolbar
• Select Settings
• Click ‘Show advanced settings’
• In the “Privacy” section, click the ‘Content settings’ button
• To enable cookies in the “Cookies” section, pick ‘Allow local data to be set’, this will enable both first-party and third-party cookies. To allow only first-party cookies pick ‘Block all third-party cookies without exception’
• To disable cookies, in the “Cookies” section, pick ‘Block sites from setting any data’
• Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Microsoft Internet Explorer
• Click on 'Tools' at the top of your browser window and select 'Internet Options'
• In the options window navigate to the 'Privacy' tab
• To enable cookies: Set the slider to ‘Medium’ or below
• To disable cookies: Move the slider to the top to block all cookies
• Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
Mozilla Firefox• Click on 'Tools' at the browser menu and select ‘Options’
• Select the Privacy panel
• To enable cookies: Check ‘Accept cookies for sites’
• To disable cookies: Uncheck ‘Accept cookies for sites’
• Note there are various levels of cookie enablement and disablement in Firefox.
For more information, refer to the following page from http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
• Click on 'Setting’ at the browser menu and select 'Settings'
• Select ‘Quick Preferences’
• To enable cookies: check “Enable Cookies”
• To disable cookies: uncheck “Enable Cookies”
• Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from http://www.opera.com/browser/tutorials/security/privacy/
Safari on OSX
• Click on 'Safari' at the menu bar and select the 'Preferences' option
• Click on 'Security'
• To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
• To disable cookies: In the ‘Accept cookies’ section select ‘Never’
• Note there are various levels of cookie enablement and disablement in Safari. For moreinformation on other cookie settings offered in Safari, refer to the following page from http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
All other browsers please look for a “help” function in the browser or contact the browser provider.
More InformationFurther general information about the New EU cookie law ico.gov.uk.
For further information about Google Analytics please see google.com/analytics/learn/privacy.html
To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.