Synapse was formed in January 1998 specifically to look after the IT needs of growing businesses, charities and ‘start ups’. Industry-leading knowledge in the areas of online data backup and Microsoft Exchange-based email solutions has meant that project work for large multi-nationals has also featured prominently in our client portfolio to date.
Steady growth since 1998 has necessitated partnership with a Network Operations Centre (NOC) in Mumbai, India in 2005, a datacentre in Dallas, USA in 2008, and the opening of a second technical centre in Bucharest, Romania in 2011.
The founder and long-time colleagues – having backgrounds in corporate IT departments – knew that many of the best practices adopted by large organisations were virtually non-existent at the small business level. Experience showed that this was partly due to a lack of knowledge of what was readily possible in the corporate IT world at the same time as requiring a high capital investment. The idea behind Synapse was to combine the IT management of enough smaller enterprises in order to reap the benefits of a corporate-style infrastructure and comprehensive support network without the associated high initial costs.