Cloud Solutions from Synapse encompass Autotask Workplace – an encrypted Cloud storage and syncing solution powered by Autotask, and Cloudesktop – a full Cloud platform built using Citrix virtualisation technologies.



With Autotask Workplace you, your colleagues and trusted third parties can share files and folders with ease and access them either via a web browser, via a synced local copy on your PC or Mac, or over the airwaves on your mobile device. Having access to your information from anywhere is what the Cloud is all about and Autotask Workplace makes it a breeze. Priced at £10.00 per month with 50GB of storage to start with (upgradeable), it’s easy to see why this service has become so popular with many of our clients … some, in fact, have ditched their servers and work solely with Autotask Workplace.


Autotask Workplace‘s “big brother” is Cloudesktop – the concept is the same … access to your information from anywhere … but with Cloudesktop it’s not just your files and folders that are available from anywhere, it’s your normal Windows computer desktop and the office network too.

Traditionally speaking, organisations need to implement and manage several different IT systems – an email server, application servers, file servers, for example and manage key responsibilities like support, anti-spam, anti-virus and security, offsite backup, desktop management, server upgrades and much more. Cloudesktop is a secure cloud service from Synapse built using the tried and tested Citrix platform, hosting your core programs, documents and emails – making them accessible from anywhere that you happen to be. All the things you need to operate effectively, just without all the hassle. Applications such as Sage and QuickBooks or even your own bespoke applications can be added into the mix!

A Cloudesktop virtual desktop looks and feels the same as your normal desktop that you are familiar with, so there is nothing new to learn. The only difference is that instead of the desktop being stored on the hard disk of your computer, it’s stored in a highly secure datacentre in London. This is even more significant where an organisation is located at more than site. A geographically dispersed organisation can work together and share a central Cloud-based network without the need for ‘clunky’ VPNs or the like. Similarly, working from home or out of the office became just as easy as working in the office.

Through a process called desktop virtualisation, Synapse host a virtual desktop for you and stream it to your local computer. We manage these desktops to ensure they are always available and that they look and feel exactly the same as your traditional, local Windows desktop.

Virtual desktops are rapidly replacing the traditional IT model of on-premise servers and IT support. Now over 70% of organisations are running at least some of their IT in the cloud and a quarter of desktops across the UK are now hosted desktops. These figures will surely rise!